Returns & Exchanges
At 88 Films, we stand behind the quality of our high-end electronics and offer a 30-day return window for items in their original, unopened packaging. If you experience a technical defect or are unsatisfied with your purchase, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the electronic items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the device in its original manufacturer box, including all cables, manuals, and accessories to avoid restocking fees.
- 3.Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our inspection facility.
- 4.Inspection and Refund
Once our technicians verify the item's condition and serial number, your refund or exchange will be processed within 5-7 business days to your original payment method.
